Data Controller
This information notice has been prepared to inform you about the processing of your personal data in the capacity of data controller under the Personal Data Protection Law No. 6698 ("KVKK").
The data controller details are set out below:
- Company name: Rivyera Bahçe Mobilyaları Otel Ekip. Teks. Tic. ve San. A.Ş.
- Address: Zümrütova Mah. Sinanoğlu Cad. Yalçın Apt. No:23/F, 07160 Antalya
- E-mail: info@rivyera.com.tr
Throughout this text, Rivyera Bahçe Mobilyaları Otel Ekip. Teks. Tic. ve San. A.Ş. is referred to as the "Company".
Personal Data Processed
Within the scope of its activities, the Company processes the following categories of personal data:
- Identity data: First name, surname, and, for sole traders who are natural persons, Turkish ID number and tax number.
- Contact data: Telephone number, e-mail address, delivery and invoice address.
- Customer/transaction data: Order, quotation, contract and payment records, invoice details.
- Employee/representative data: First name, surname, title and contact details of representatives of corporate customers and suppliers.
- Electronic communication data: Content of forms and messages submitted through the website.
The categories of data processed may vary depending on the nature of the relationship established with the data subject.
Purposes of Processing Personal Data
Your personal data is processed for the following purposes:
- Carrying out product sales and procurement processes.
- Managing quotation, order and contract processes.
- Planning and carrying out delivery, logistics and installation processes.
- Invoicing, collection and keeping of financial records.
- Managing after-sales support and request/complaint processes.
- Conducting customer and supplier relations and providing communication.
- Fulfilling legal obligations and providing information and documents to authorised institutions.
Legal Grounds
Your personal data is processed on the basis of the following legal grounds set out in Article 5 of the KVKK:
- Processing of personal data of the parties to a contract being necessary, provided that it is directly related to the conclusion or performance of that contract.
- Being mandatory for the data controller to fulfil its legal obligation.
- Processing being mandatory for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the data subject.
- Processing being mandatory for the establishment, exercise or protection of a right.
- Obtaining the explicit consent of the data subject where none of the grounds above apply.
Transfer of Personal Data
Your personal data may be transferred to the following parties, limited to the realisation of the purposes set out in this text and within the conditions provided for in Articles 8 and 9 of the KVKK:
- Courier and transport companies providing delivery and logistics services.
- Suppliers providing financial consultancy, accounting and audit services.
- Suppliers providing IT infrastructure and software services.
- Authorised public institutions and organisations and judicial authorities within the scope of legal obligations.
Transfers are carried out only to the extent required by the relevant purpose and with the necessary security measures in place.
Retention Period
Your personal data is retained for the period required by the purpose of processing, taking into account the statutory limitation and retention periods provided for in the relevant legislation.
Where the purpose of processing ceases to exist and the retention obligations arising from the legislation come to an end, your personal data is deleted, destroyed or anonymised.
Your Rights under Article 11 of the KVKK
Pursuant to Article 11 of the KVKK, by applying to the data controller you have the following rights:
- To learn whether your personal data is being processed.
- To request information if your personal data has been processed.
- To learn the purpose of processing your personal data and whether it is used in accordance with that purpose.
- To know the third parties to whom your personal data is transferred, whether domestically or abroad.
- To request the correction of your personal data where it has been processed incompletely or inaccurately.
- To request the deletion or destruction of your personal data within the conditions provided for in the KVKK and the relevant legislation.
- To request that correction, deletion and destruction operations be notified to the third parties to whom your personal data has been transferred.
- To object to a result arising against you through the analysis of your processed data exclusively by automated systems.
- To request the compensation of damages where you suffer loss due to the unlawful processing of your personal data.
Application Method
You may submit your requests regarding the rights listed in Article 11 of the KVKK to the Company, together with information verifying your identity, by the following methods:
- E-mail: info@rivyera.com.tr
- Post: Rivyera Bahçe Mobilyaları Otel Ekip. Teks. Tic. ve San. A.Ş., Zümrütova Mah. Sinanoğlu Cad. Yalçın Apt. No:23/F, 07160 Antalya
Your application will be concluded as soon as possible depending on the nature of the request, and in any case within the statutory period provided for in the KVKK. In order for the application to be assessed, the subject of the request must be stated clearly and comprehensibly.
This text is an informational draft; it should be confirmed with legal counsel before publication.